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Place Order
The Virginia Department of Fire Programs is working diligently to assist you with filling your order in quickly. To assist us with getting your order out quickly please use the following links. We are also planning for on-line ordering form options.
We Now Accept: 
On-Line Book Store - Credit Card Orders Only
Book Store Order Form in.pdf fillable format - Fax orders Only
On-line Order Form - E-mail only
Book Store Procedures in .pdf format
Service Area
VDFP ships bookstore orders through this Webstore to the continental United States only. International orders or orders to Alaska or Hawaii must be placed directly with the Agency by completing the bookstore order form (pdf fillable format) or phoning the VDFP Bookstore at 804/249-1976. All payments must be remitted in US dollars only.
Prices
Online store prices include packaging and handling only.
Payment Methods
Credit Cards
Acceptable cards: MasterCard and VISA.
We DO NOT accept: American Express (personal or Corporate), Discover, and any other cards not listed above.
Cash/Check
Cash or checks are not accepted by the online store.
If you prefer to pay by cash or check, you may place an order in the tradition manner or by walk-in.
COD (Collect on Delivery)
COD shipments cannot be made. Payment must accompany all orders.
Purchase Orders
We DO NOT accept purchase orders for products purchased from the On-line Bookstore.
Shipping Methods
Orders are sent by United Parcel Service (UPS) from the
Virginia Department of Fire Programs
1005 Technology Park Drive
Glen Allen, Virginia 23059
Dates
• Orders will be filled upon receipt of confirmed payment through Veri-sign.
• Out-of-state orders: ship upon receipt of verified payment
Cancellation
Orders may be cancelled within 10 days of the order date. Contact the VDFP Bookstore with your request. Refunds should be made within 30 days
Refunds
Refund of purchase amounts minus shipping will be made if the items are received in the Bookstore within 90 days of purchase date.
Contact Information
Phone: 804/ 249-1976
