What is NERIS?

The National Emergency Response Information System (NERIS) is a next-generation, cloud-based platform designed to modernize how fire departments nationwide collect, analyze, and report incident data. Replacing the legacy NFIRS system, NERIS offers real-time intelligence, mobile-first design, and enhanced cybersecurity.

Developed with support from the U.S. Fire Administration (USFA) and DHS Science & Technology, NERIS empowers departments with data-driven decision-making tools that improve coordination and resource management.

Why Transition from NFIRS to NERIS?

NFIRS will stop accepting new incident reports after 2025 and sunset in January 2026. While historical data remains accessible, NFIRS is outdated and presents cybersecurity risks. NERIS replaces it with:

  • A modern, plain-language interface
  • Enhanced data capture, including detailed timestamps and multi-hazard reporting
  • Robust security and faster reporting

NERIS Rollout for Virginia

Departments across Virginia should begin onboarding to NERIS in September 2025. With NFIRS set to sunset, making the transition is essential for accurate reporting. Beginning in 2026, NERIS reporting will also be required to qualify for the Aid to Localities (ATL) Grant from VDFP.

Understanding Onboarding vs. Reporting

Onboarding and reporting are completed by two separate steps in using NERIS:

Step One: Onboarding comes first. It includes setting up your department account, assigning admins, choosing a reporting method (NERIS app or RMS integration), and confirming vendor setup if needed. Most departments complete onboarding in under an hour. Further information regarding the Onboarding Process is listed below.

Step Two: Reporting starts once you're ready to submit incident data. This can happen later in 2025, on your own schedule, after onboarding is complete and your team is comfortable with the system.

Overview of Onboarding Process

  • Review Onboarding Timeline: Identify your department’s rollout month based on FEMA region. (VA Region #3 September 2025).
  • Engage Leadership Early: Communicate about NERIS with your decision makers.
  • Choose Reporting Method: Select the free NERIS app or integrate with your RMS provider.
  • Confirm Vendor Compatibility: Ensure your RMS and CAD providers are ready for NERIS integration.

Critical Dates for NERIS Onboarding

  • Onboarding Completed by October 1, 2026
  • Day One Reporting January 1, 2026
  • Regular Reporting to NEIRS by January 1, 2026
  • Mandatory Reporting Requirement for Aid to Localities (ATL) Grants from VDFP begins June 1, 2026

Onboarding Resources

These resources are available to get you started quickly and confidently, whether you're managing the transition or supporting your team through onboarding.

For general inquiries regarding the transition to NERIS, please contact communityrisk@vdfp.virginia.gov or (804) 249-1982. For technical support or additional information about NERIS Onboarding, explore the resources listed below.

 

Onboarding Checklist

Follow this easy step-by-step checklist to guide your department through a smooth NERIS onboarding process.

Download Checklist

NERIS Help Desk

Contact the NERIS Help Desk for onboarding questions, technical issues and guidance with the NERIS platform.

Submit a Ticket

Quick Start Video

Featuring step-by-step guidance on creating an account, logging in, and exploring the platform.

Watch Video

Rollout Overview

Review the full NERIS 2025 rollout plan to understand key dates, regional timelines, and implementation steps.

Download Rollout Plan