Refunds

Refunds are not available for RCIP applications.  Please ensure you are purchasing the correct number of registrations before payment.

Cancellation

Once payment has been completed registrations cannot be cancelled.

Payment Policy

The public is hereby placed upon notice that failure to pay in full at the time goods or services are rendered or within 30 days of invoice billing will result in the imposition of interest at the rate of 0.75% per month (9% per annum) on the unpaid balance.  Returned checks will incur a handling fee of $35.  Accounts less than $3,000 that are not collected within 59 days of invoice billing will be sent to a third-party collection agency.  Accounts $3,000 or greater that are not collected within 59 days of invoice billing will be sent to the Office of the Attorney General (OAG) for resolution and/or collection.  If the matter is referred for collection to an attorney or to a collection agency, the debtor will be liable for attorney’s fees or additional collection fees up to 15% of the then unpaid balance.  Requesting goods or services will be deemed to be acceptance of these terms.

Forms of Payment – The Virginia Department of Fire Programs will accept only the following forms of payment:

  • Cash or credit card to be rendered at the time merchandise is provided.  Credit will not be extended to individual customers; payment is due at time of purchase.
  • Purchase orders (PO) for companies and government entities as a secured promise to pay.  If POs cannot be provided at the time merchandise is delivered, cash or credit card are the only accepted forms of payment.  Invoice billings for payment due within 30 days will only be issued when a valid PO is provided.

Accounts that are delinquent by 60 days or more that have been sent to collections or to the OAG will be tracked on a delinquency list.  Delinquent accounts may be refused future goods/services unless paying with cash or credit card for the current transaction, and/or unless the delinquent amount due has been paid in full and the account made current.

Prices

Online store prices include the registration and approval process for a single registration.

Payment Methods

  • Credit Cards
    • Acceptable cards: MasterCard, American Express and VISA.
    • We DO NOT accept: Discover, and any other cards not listed above.